Metodology

Overall goals:

–         Contribute to the development of tourism in Georgia, Moldova and Azerbaijan, incorporating strong ecological, social, economic demands for the training of human resources capable of designing, developing and operating hospitality projects within their context.

–         Professionalize higher education curricula in the field of hospitality (in line with the Bologna process and using the competence-based approach) to optimize the management of hotels.

Indicators of progress:

–         Co-operation developed between the Ministries of Tourism and Ministries of Education

–         Recruitment campaigns of hospitality professions

–         Students motivation towards these courses

–         Creation of new educational curricula in Hospitality

–         Adequation of job- training for professions in hospitality management

How indicators will be measured:

–         Measure by the Ministry of Education based on the number of new accredited programs and the number of incoming students

–         Measure by the ministries and professional organizations based on the quality of work carried out by recruited graduates

–         Survey by the Ministry of Tourism to the hotel units on the compliance of the new training programs

Specific goals of the project:

In each of the three regions and by November 2016:

–         To create a bachelor degree course and two professional masters degree courses in hospitality management for the development of the tourism industry in Georgia, Azerbaijan and Moldova, tailored to their specific needs

–         To conceive training programs and contents

–         To train 30 job analysts

–         To train 45 course renovators

–         To specialize 8 teachers in GE and MD, and 7 teachers in AZ, and to train 200 students under these new programs

–         To improve the employability of students for hotel management positions

–         To open a centre of excellence, resources centre for Hotel Management

–         To develop partnership agreements with European universities to encourage the mobility of teachers and students

–         To create a double degree or joint degree

Indicators of progress:

–         The 3 centres of excellence are created and used by students, teachers, professionals and institutions

–         A new training offer is opened in the 3 leading universities and 6 associated universities

–         Teachers are trained to provide new training programs

–         The number of incoming students

–         The impact in hotels

–         The availability of resources for the implementation of new programs

–         The funding agreements with the ministries and corporate sponsors

–         The partnership agreements established among partners

How indicators will be measured:

Role of the 3 regional steering committees, of the inter-region steering committee and of the three external evaluators and UBG (quality control):

–         Research survey in universities and hotels

–         Audit of operating procedures and scientific expertise of productions by the three external evaluators and UBG (quality control)

–         Participation of the external evaluator and UBG in all works

–         Registry of students’ entries in the universities

–         Available resources in the 3 centre of excellence

–         The solvency of the new training offer (Ministry of Education and individual payments)

–         Participation of evaluators in the training of trainers

Assumptions and Risks:

–         Low mobilization: risk limited by the composition of the consortium and the demand of entreprises and Ministries of Tourism

–         Accreditation and creditworthiness of new courses: they are already insured by the partners of the project subject to compliance with the accreditation standards of Education Ministries

–         In each of the three regions at least one university is authorized to create new complementary regional standards to national standards

Results (intangible) and products (tangible):

1.1 A methodological guide common to the 3 regions

1.2 3 Regional strategic action plans

1.3 6 job descriptions and associated bachelor and master degree courses

2.1. 135 trained higher education curriculum renovators

2.2. 27 teachers trained in European Union

2.3 Programs and subjects of the bachelor and master degree courses

2.4. 3 centres of excellence in hospitality management

2.5. Vocational guidance and employability

3.1. 200 Students trained in each of the 3 regions

3.2  Action plan for sustainability

3.3. Continuous training and Oenology transversal module

3.4. Subjects to be developed in enterprise context

3.5. Mobility and 3 qualifications (double or joint degrees)

4.1 Supports – events – dissemination methodology

5.1 The quality plan and its implementation

6.1  Committees, devices, measures and management tools

Indicators of progress:

–          A methodological guide accessible to all

–          3 validated regional action plans

–          3 diagnostics of comprehensive training needs

–          6 job descriptors available

–          Programs and training contents available and detailed

–          The courses are designed in accordance with the Bologna process

–          The number of students trained, their level of satisfaction

–          The resources available in centres of excellence

–          A argument to get sponsors corporate financing is produced and distributed

–          The student placement rate at the end of the courses is rising

–          The project is an opportunity for harmonization of universities within their socio-economic environment

–          The number of subjects relocated

–          The number of partnership agreements between European universities and universities partners to develop the mobility of students and teachers

–          The number of joint degrees or double diplomas created.

How indicators will be measured:

–          The three regional steering committees and three external evaluators and UBG will measure through surveys and interviews:

–          The relevance of the recommendations and feasibility of the detailed action plan

–          The number of trained teachers and professionals

–          The accreditation files of the new curriculum

–          The number of universities interested in the new curricula

–          The number of students enrolled in hospitality training in the universities

–          The students placement rate

–          6 job descriptors available

–          The mobilization of sponsors on the new offer

–          Attendance at three centres of excellence

–          The agreements with the EU for joint degrees and double degrees

–          The agreements between the companies for the relocation of the training

–          Satisfaction survey among students, teachers, and hotel structures

Assumptions and risks:

–          Difficulties to directly access relevant confidential information at diagnosis: the origin of the consortium members will be likely to limit these risks

–          Lack of resources: the institutions involved in the project will facilitate the accreditation and funding

–          Resistance to change: this risk should be limited by a rigorous selection process of teachers and actors relay by regional steering committees according to criteria of competence and dynamism

–          The evolving legislative environment in higher education: the presence of the Ministry of Education will deal with events in the real world

–          Fluctuations in the exchange rates: reduced activity plan was envisaged using the project website

–          The demographic decline of students: professional organizations and Ministries of Tourism will promote hospitality professions